Pandemic or not, we’re failing patients when it comes to behavioral health

Patients deserve better. They lack access to and engagement with quality care — especially behavioral health care. Behavioral health goes beyond diagnosable mental health — everyone struggles with days that feel depressing or times that induce anxiety — you don’t need a prescription to know this. As of 2019, one in five Americans lived with a diagnosable behavioral health issue like anxiety or depression. That number skyrockets when you add chronic conditions like diabetes, insomnia, mental illness, pain management, and substance abuse. And in all cases — diagnosable or not — behavioral health impacts overall health outcomes.

With COVID, now is the time for a different approach

There has been a massive spike in the need for behavioral health services since the pandemic began. The CDC reported that 40 percent of adults have symptoms of co-occurring depression and anxiety due to COVID-19. Additionally, KFF reported 53 percent of adults say COVID-19 has had a negative impact on their mental health.

But even those who can get treatment for elevated health risks cannot easily connect their behavioral health treatment with their primary care provider (PCP). The American health care system is “solving” mental health in the most inefficient and ineffective way possible. Worse, they’re trying to fix the wrong problems by over-engineering the solution with single point-solution apps that do not close the decision-making gap or integrate into workflows, and chatbots that apply a “catch-all” mentality to nuanced situations instead of providing comprehensive, collaborative care.

Innovative technology must be part of the solution to scale

To effectively and efficiently achieve true BHI(Behavioural Health Integration), we must engage people in the digital age we currently live in. This modernization begins with innovative technology at its core to drive connected care. Initial technology such as telehealth paved the way but never really changed the way clinicians diagnose or treat patients leaving doctors to still manually manage the following:

  • Assess and score patients
  • Create a treatment plan
  • Follow-up during their treatment
  • Measure outcomes
  • Refer patients to specialists.

The point of truly integrated behavioral health tools isn’t to add an unnecessary layer of technology between doctors and patients. It’s to improve health, scale treatment to those who need it, and ultimately to impact your top and bottom line.Поділитися цим:


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Коментарі: 0Публікації: 3Реєстрація: 20-11-2020

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